DFRAG

Guide language

Cover

01

Welcome

G’day — and welcome to Queensland.

This guide is built for international teams arriving for competition on the Gold Coast. It covers how to get here, where you will stay and compete, how tournament operations run, and the practical details that make a week on the Coast smoother.

DFRAG Media Group produces and supports end-to-end esports experiences from Brisbane. Use this guide as your shared reference for managers, players and staff. Where a fact is still being confirmed, you will see clear status labels such as Proposed, Draft or TBA — treat those as placeholders, not commitments.

What you will find

Travel pathways, venue orientation, hardware notes, schedule and prize-pool placeholders, media-day shot lists, destination ideas, Australian essentials, and emergency contacts.

How to use this guide

Browse on screen, jump via the contents list, or print to PDF for the flight. Always check status badges before acting on travel, visa, medical or booking advice.

Copy is written in clear Australian English for an international audience.

02

Travel

03

Stay

Facilities overview

Hotel rooms, dining, casino and entertainment facilities are available on site. Player-facing access rules (age restrictions, dress code, quiet hours) will be briefed by operations. Do not assume 24-hour access to competition floors.

Hotel rooms

TBA

Room blocks and configurations TBA per event.

Dining

TBA

Multiple dining options operate within The Star precinct. Hours vary.

Spa / wellness

TBA

Wellness facilities TBA — confirm access rules on site.

Casino / gaming floor

TBA

Age-restricted (18+) gaming areas under Queensland law.

Under-18 players and staff must remain in approved zones.

Meeting spaces

TBA

Meeting room allocation TBA per event packet.

Parking

TBA

Parking arrangements TBA — confirm with hotel / operations.

Where you will compete

Competition staging and the player area are planned for the Events Centre Ballroom at The Star Gold Coast — one of the largest pillar-less function spaces in the hotel. Exact floor layout and capacity figures remain TBA until the technical annex is confirmed.

TBA

Primary competition floor: Events Centre Ballroom

Events Centre Ballroom at The Star Gold Coast
Events Centre Ballroom — planned competition floor. — The Star Gold Coast — Events Centre Ballroom

Stage and player area

The main staging and player area sits in the Events Centre Ballroom. Expect a controlled player zone with gear check, seating and marshal oversight. Personal chairs may be restricted — see Hardware.

Practice / bootcamp rooms

Practice room allocation is TBA and may be time-boxed per team. Breakout rooms adjoin the ballroom complex.

Access control

Accreditation is required beyond public areas. Guests follow the Guests / 18+ policy. Doors are marshalled during match windows.

Load-in

Peripheral load-in times and banned items will be published with the tech annex. Leave large cases in the designated storage area when instructed.

Stage and player area

Controlled player zone with gear check and marshal oversight.

TBA

Practice / bootcamp rooms

Practice room allocation is TBA and may be time-boxed per team.

TBA

Green room / holding

Holding areas TBA — follow marshal directions.

TBA

04

Compete

Prize pool (proposed)

Prize figures are proposed until the organiser confirms the final pool and placement table. Amounts are shown in Australian dollars using A$ formatting (example: A$40,000).

Proposed

PROPOSED — not final until confirmed by the organiser.

Format: A$ with thousands separators. GST and tax treatment for winners is the winner’s responsibility — seek professional advice.

PlacementAmount (AUD)Status
1stA$40,000Proposed
2ndA$20,000Proposed
3rdA$12,000Proposed
4thA$8,000Proposed
5th–8thA$5,000Proposed
Total poolA$100,000Proposed

Notes

Do not publish prize graphics to social channels until status flips to Confirmed. Team agreements may define split rules separately from this table.

Media day shot list

Media day captures team imagery for broadcast, social and print. Arrive on time in full team kit unless wardrobe notes say otherwise.

Shot list

  1. 01Full team hero — standing, kit visible, logo forward
  2. 02Individual player portraits — neutral background
  3. 03Coach / staff portraits
  4. 04Handshake / matchup frame (as directed)
  5. 05Candid warm-up / zone B-roll
  6. 06Sponsor asset holds (only if assets approved)
  7. 07Trophy or key-art interaction (if available)

Wardrobe

Official jersey on top. Avoid conflicting brand marks unless cleared by partnerships.

Timing

Call times are TBA per team. Missing media day may limit broadcast package inclusion.

Likeness / release

Standard event media terms apply as signed by the organisation. Personal refusals must be raised with the player manager before call time.

Guests and age-restricted areas

Parts of The Star precinct and evening venues are restricted to guests aged 18 years and over under Queensland law.

Age restrictions

Casino floors and some late venues require government-issued photo ID proving age 18+. Under-18 players and staff must remain in approved zones.

Identification

Identification acceptance for 18+ areas is set by the venue. Do not assume a specific document is accepted until The Star and event operations confirm requirements for your event window.

Guest access

Guest allocation is limited and TBA per event. Managers submit names by the deadline. Unlisted guests will be refused at accreditation.

VIP access

VIP or hospitality credentials are issued by operations only. Do not assume casino membership or hotel status grants competition-floor access.

Conduct

Guests follow the same respectful conduct code as teams. Intoxication, harassment or interference with competition areas results in removal.

Friends and family

Friends and family may attend public areas when tickets or guest passes allow. Competition stage and practice rooms remain restricted unless accredited.

Identification guidance

  • To be confirmed

    International passport

    Safest primary identification for international players and guests once venue requirements are confirmed.

  • To be confirmed

    Australian driver licence

    May be accepted for Australian residents in 18+ areas — confirm with venue policy closer to the event.

  • To be confirmed

    Government proof-of-age card

    Queensland or other Australian government proof-of-age cards may be accepted — subject to venue confirmation.

  • To be confirmed

    Other venue-approved ID

    Only documents explicitly approved by The Star / event accreditation desk. Do not rely on student cards or photocopies unless confirmed.

All document acceptance levels are TO BE CONFIRMED with the venue. Passport is often the safest primary ID for international travellers — confirm before travel.

05

Explore

Words and ways that help on day one

A short glossary of Australian English you will hear from locals, drivers and venue staff — plus practical norms for tipping, queues and the sun.

Australians are generally informal. “G’day” and “mate” are friendly, not rude. If you are unsure, a clear “hello” and “thank you” always works.

arvo

Afternoon. “See you this arvo” means later today after midday.

servo

Service station / petrol station. Useful when asking for a bathroom or snacks on the road.

bottle-o

Bottle shop — a liquor store. Age 18+ with ID.

Macca's

McDonald’s. Common landmark in directions.

snag

Sausage — often at a charity barbecue (“snag in bread”).

barbie

Barbecue. Public BBQs appear in many parks.

sunnies

Sunglasses. Essential on the Coast.

thongs

Flip-flops / rubber sandals — not the undergarment. Fine for the beach; not for casino dress codes.

cuppa

A cup of tea or coffee.

brekkie

Breakfast.

no worries

You’re welcome / it’s fine / no problem.

reckon

Think / suppose. “I reckon it’ll rain.”

how ya going?

How are you? A greeting more than a detailed health question.

footy

Football — could mean AFL, rugby league or soccer depending on context.

ute

Utility vehicle / pickup truck.

smoko

A short work break (historically for smoking; now just a break).

BYO

Bring your own (usually alcohol) — check venue rules.

EFTPOS

Card payment terminal. Tap-to-pay is common.

GST

Goods and Services Tax (10%) — usually included in displayed prices.

AEST

Australian Eastern Standard Time (UTC+10). Queensland does not observe daylight saving.

Practical norms

Tipping

Tipping is appreciated but not mandatory for most services. Round up for exceptional service; hotel porters and taxis sometimes receive small tips.

Queues

Queue politely. Cutting in line is poorly received.

Sun and heat

UV levels are high. Reapply sunscreen, carry water, and respect beach flag warnings.

Emergency number

Dial 000 for police, fire or ambulance. For non-urgent police attendance use the local station number when provided.

Alcohol

Legal drinking age is 18. Some precincts and casino floors enforce ID checks strictly.

06

Support

Player manager

Your player manager is the first contact for travel changes, accreditation, guest lists, welfare concerns and schedule questions.

Role

Player manager (assigned per team)

TBA

Contact method

Issued in the private team packet — not published on the public guide.

Draft

Hours

Event windows TBA

TBA

When to escalate

Medical emergencies: call 000 first, then notify the manager. Competition protests: follow the rulebook channel. Hotel issues: front desk, then manager if unresolved.

TEAM ACTION REQUIRED items are sent to the manager channel — acknowledge promptly.

Viewing the public showcase guide.

At a glance

The essentials managers ask for first.

  • Emergency (Australia): 000
  • Timezone: AEST (UTC+10)
  • Currency: Australian dollar (AUD) — shown as A$
  • Primary airport: Gold Coast (OOL)
  • Alternate airport: Brisbane (BNE)
  • Competition / hotel context: The Star Gold Coast (details TBA where marked)
  • Player manager contact: see Contacts

Print this page for the travel folder.

DFRAG Media Group

Verify all details before travel. Unverified advice is marked as draft or TBA.

© 2026 DFRAG Media Group. All rights reserved.

Last updated:
2026-08-07
Guide version:
0.1.1-draft
dfrag.media

Welcome — Cover